IT Support
On-site and remote support for computers, devices and software — setup, troubleshooting and ongoing help.
For households and small businesses without an IT department.
What’s included
- New computer, laptop and printer setup
- Slow machines, viruses and pop-ups sorted
- Email, Microsoft 365 and Google Workspace setup
- Backups that actually run, and best-effort data recovery
- Security basics: updates, passwords and two-factor sign-in
- Remote support sessions for quick fixes
How it works
- 1
Free quote
Tell us what you need, by phone, online or through our 24/7 concierge. We visit if needed and give you a fixed quote. If we find something unexpected, we stop and re-quote before carrying on.
- 2
Install & set up
Our own technicians do the work at a time that suits you, test everything with you, and leave it tidy and labelled.
- 3
Ongoing support
You get a direct line back to the people who installed it. Remote help where we can, a visit where we can't.
Questions
Do you do remote support?
Yes. Many problems can be fixed remotely with your permission, which is faster and costs less than a visit.
Can you look after a small office on an ongoing basis?
Yes. We can agree a regular check-in and a set response time, so you always know who to call.
Get a free quote
Tell our concierge what you need and we'll arrange a survey and a fixed quote.
- Free, no-obligation quote
- Verified London professionals
- Clear quote before any work starts